FAQS
What payment methods do you accept?
We accept various payment methods, including Paypal and credit cards
How long does shipping take?
All in-stock standard items will be shipped within 2 business days of receiving the order. Customized product will typically be shipped with 10-25 business days of receiving the order.
We ship orders via various logistics service providers, depending on the region and item. You will receive tracking information once your order has shipped. For further details, please refer to our shipping policy
What if I wish to cancel or modify my order?
Please note that customized items cannot be cancelled or modified once the order is confirmed. For standard products, please email us at [email protected] immediately. We can assist with cancellation or modification if the order hasn’t been shipped.
What if I want to make a purchase as a gift for a friend?
We are more than happy to provide personalized items that make perfect gifts.If you are ordering an item as a gift, simply purchase the ‘Gift’ option under Accessories and include any specific message or instructions you’d like us to follow.
How do I contact customer support?
Accordion ContentFor any issues or inquiries, you can reach us via email at [email protected]. We’re happy to assist you with any concerns.
